SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||3-4 Business days on selected products. Other's 10-15 days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MRB SHOP (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Súper talla s
Ordered in size S, brand A label? Does not make the same rendering but pleasant to wear.
Very nice pants. Just like advertised. Very happy with purchase
Well sewn. Size fit. Quality good.
Leggings are excellent. Delivery three weeks. The quality is good, soft, not translucent, very comfortable.
очень нравиться, у меня вес 120 кг и рост 1.76см, не спортивного телосложения! подошли очень даже хорошо- неожидала)) благодарю!
It's a good product for the price, but it comes a little enlarged to be girl size
Super beau !
I wear size L and its fit perfect. Also the delivery is very fast
Nice pants. Fast shipping. Good stretch. On the parameters: from 85, about 106 cm sat perfectly. The only thing that the elastic band in the waist is small
It looks very cute, it is recommended to wear it with thong or thread, not transparent and the fabric is very light. The beautiful design. I bought size B or M
Loving Well comfortable loved
As in AD, good quality fabric and wears very well, super point to mention arrived very fast.
The goods came three weeks after the order. Everything corresponds to the reality of the color as in the photo. The quality is good, the price matches. Soft to the body, stretch.
Exactly like the photo, very soft and effect buttocks bouncing, to see in time. Well respected color. I will surely recommend
Good quality leggings, but I recommend size up if you have thick legs as they might come up short in the legs. Overall good quality and comfortable
Dressed well, nice touch and is identical images back to buy! arrived before the deadline. Absolutely delighted!
Galaxy top comfortable to use. Beautiful as I .. Bought G. have 74.kilos and 1.57 height. Arrived in Brazil where Bolsonaro and the President in 1 month and 14 days. But fast than buy here in country. where everything and expensive. Free right speaking. Will buy more.
Nice to wear, good elasticity and super look!