SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
3-4 Business days on selected products. Other's 10-15 days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MRB SHOP (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect quality. Brush Silicone more sterile. Don't believe a this sum ששילמתי. Top quality ברמות.
Everything corresponds to the description, delivery is fast. Seller recommend.
Super secured pack. Goods ok ;) Consistent with the description. Recommend
Very fast delivery. Brush good quality. Recommend.
I liked the brush because it is silicone and it can be hung on the wall.
Delivered in 2 days by courier to the house. We need to collect it. It's not easy. I think it is durable
That's a great Turk. To the wall is attached by plastic holders on Velcro that Plus, the wall does not need to be drilled) more of the pluses-the grid inside, it dries, the water does not not With the function copes more than. Recommend!
Delivery 3 days. Has purchased for 630 rubles a wall option. To such rags looked at it for a month, decided to experiment in the end. Appearance attracted, but to the functionality I will return to the complemented review. There are 2 questions: Will not the ershik gum stink (as far as I know on kitchen utensils, rubber is a smell absorber!) and the most important: And fuck, in fact, the pallet is Smoky: so as not to stink or to flocking on the floor?)))))))
Product well protected for transportation time, made of good material. Items require self poskładania. Unfortunately not was attached instructions, but each Adam Malt wearing poradzi.
good quality, easy assembly and fast shipping. I will test it and add another opinion after some time.
At first glance good quality, delivery to Surgut of the Week 2)
Very good was perfect!! Like!! Only the cable could be strengthened, the price paid!! But everything is ok!!
Ершик доставили за неделю до Владимирской области. Привёз курьер прямо на работу. Выполнен очень качественно. Пластик прочный, все детали хорошо соедининяются между собой. Я давно искала именно силиконовый ершик. Но в наших магазинах про такой даже не слышали. С продавцом не общалась, не было необходимости.
Consistent with the description. Fast shipping
Moscow, brought to the house. All in all. The bristles are tough enough. At the very bottom of the side through holes, which does not quite suit me, I will finalize myself, if it turns out, or insert a glass. In general, I am happy, after use I will add a review.
All OK!
Wygląda bardzo dobrze, higieniczna.
All OK
Attached stand on the wall, holds firmly, it is very convenient to use (we have been hanging for about 6 months already). We used to have bristles with bristles, but paper sticks to them, and to this brush with silicone does not stick anything, it is always clean. Delivery by courier to St. Petersburg in 3 days. I recommend the product (I buy it already 2 times) and of course I recommend the store. One of the fastest deliveries. Thank you!!!
Rapid implementation of order in 10 days for paczkomatu. Very well protected. Great quality and elegant design. Recommend 100/10
I really like this toilet brush and holder, and it was also a very quick delivery. I purchased it for a spare downstairs toilet, so the the missing wall sticker wasn't an issue....as I didn't plan to fix it to the wall. (only mentioning it as the product box wasn't sealed on delivery, but just packed into an Amazon box, so the wall sticker may have fallen out). It is stronger and looks a lot better than my previous holder and brush and does do a good job on cleaning the toilet. We do have another small toilet, so I may buy another toilet set, but not for the main bathroom in case the wall sticker is missing again. Once bitten twice shy...
This is a bit more expensive than your standard toilet brush, but to be honest I was getting a bit fed up with having to replace the cheaply ones so often. This brush was easy to put together and is very sturdy. The silicone bristles are great. It is easy to use and seems to do a really good job. Because of the design, it fits into the hand easily and gets rid of marks very easily. It cleans simply and effectively and also looks much nicer than a regular toilet brush. I am very happy with this product and am considering buying another.
I recently carpeted my en-suite (yeah, I know nobody does that these days but I hate cold feet and it’s only me that uses it!) and wanted a wall mounted toilet brush to keep it off the floor. I came across this and hadn’t even heard of rubber-bristles on a loo brush before but I use rubber/silicon brushes for other cleaning and they’re really good so thought it was worth a try. And it’s great! Easy to mount with the adhesive sticker which is really strong and definitely won’t fall off. Simple screw-on handle and plonk it into the holder, and it’s good to go! Without going into the gorey details, it cleans the inside of the pan really well, and doesn’t hold onto water or ‘other stuff’ when you take it out like a traditional bristle brush, so the holder will stay much cleaner. Looks great, modern and simple. I’ll get around to replacing the brushes in the other bathrooms with one of these next time I’m feeling flush (see what I did there?)
purchased this toilet brush to replace the old metal handled one with metal container sitting dusting away in the corner. I was looking for something a little more modern, and this fits the bill. It arrived fully retail packaged and required some quick assembly - the brush head to be screwed on the the handle to be screwed on. This took less than a minute and didn’t have to follow any instructions for it! You have the option of sticking it to the wall or the cistern using the included sticky pad - I chose to leave ours freestanding on the floor. It is quite a modern and stylish design, and the silicone head is amazing - paper and other stuff doesn’t stick to it like the traditional brushes - simply give the toilet a flush and give the brush a spin under the falling water and it cleans itself ! Once you’ve cleaned it, simply place it back in its holder and the water drips from the brush in to the bottom of the holder leaving the brush nice and dry.
This toilet brush is quite stylish considering you just clean your toilet with it! I like how the brush never sits in the dirty toilet water and can completely dry out. The rubber bristles cleans the toilet fantastic and doesnt scratch the toilet pan, the brush dosent wear out or lose its original shape. It also come with a littlw plastic sticker thing to attach the holder to the wall which is a great touch.