SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
3-4 Business days on selected products. Other's 10-15 days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of MRB SHOP (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well it works perfectly well, I love it because I have the whole kit at spectacular price
Long did not send out, already began to worry, and then one day sent, and the other already brought the courier. As a result, it still turned out quickly. I tried this thing-of course, I'm not sure that it can actually somehow improve the figure, but it's cool tickle and depending on the fullness of the figure.
Fast shipping. It looks ok. Does it work, I don't know, it tests.
It came quickly, the courier delivered to the specified place (was not at home at that time). Everything is intact, it works. How effective this is-the question is complex... But for such money you can pamper yourself.
Not tried yet. To see the effects later.
In the picture, it's better than it really is. Do not expect a miracle from such a price.
Fast delivery. Product fully the agrees.
Just like the picture. I 've tried it as soon as it gets there and it works. You feel small electrical shocks in your abdomen and a little contraction. The intensity can vary, the power is medium.
Delivered quickly. The stickers are nice as they beat the current, as expected. Stick well. I don't know if the effect will. But as a massage option is not even bad.
The goods came very quickly-they promised to deliver in a month with more, eventually brought in a week. Like all the rules, glued well, tried a physical load on two hands (with this crap and without)-The feeling is that it's a load and the truth is more. True, turns off seconds after 15-20, but I think it just needs to be charged. Let's see if there is anything wrong-I'll add a review.
Non ancora provato, ma sembra corrispondere. Spedizione veloce.
Good product
llegó rápido bien envuelto comprar pilas yo sin no lo e probado
Delivery for a month. It is necessary to insert 2 AAA batteries (Pinky). 4 Programs + two double, there is a power regulator. The whole muscle twists to the pain. Pumped вдрядли will work, and to maintain the tone of the cubes under the ball it is.
quality good, ready to workout
It came in 11 days for the Department of NP in Kiev. For the first time I use, I feel-everything is cool.
It's a weird feeling, it looks (from a distance) to the sensation of the physio apparatus but these do not reach the "power" of those. These are more like "cramps" in the higher modes, it doesn't even tickle at the bottom. Even some way does damage but not because it stimulates muscle if not more by discharge than by the effect it produces. For the price you have well worth trying them out.
Super!!! Powered by batteries, the only negative.
I don't know what's coming out of it, but the muscles are shrinking.